5 Lessons Small Businesses Can Learn from Airline PR Disasters
This year, a certain U.S. airline has been unwillingly popping up in the news. Unless you’ve been living under a rock, though, there’s no need to rehash the details of the cases. The dismal takeaway that we’re getting from the incidents is this: airline customer service has sunk to a shocking new low that seems Read more about 5 Lessons Small Businesses Can Learn from Airline PR Disasters[…]